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clinical quality indicators and feedback

Patient Quality & Safety Measures

Patient quality and safety measures

As part of our ongoing commitment to quality improvement and patient safety, we utilise both clinical quality indicators and feedback from our patients. Quarterly results are updated on each Busamed hospital’s website.

Clinical outcome and process measures

In our ongoing drive to improve the clinical patient outcome for our patients, we utilise “Best Care Always!” which assists us in preventing hospital acquired infections.

Patient experience survey

We are committed to continuous improvement of our service delivery and overall patient experience.