Dear Dr JL van den Berg, Dr M Nel and the incredible Busamed Paardevlei Theatre and Surgical Team,

I am writing to express my heartfelt gratitude for the exceptional care and support I received during my surgery on the 15 July 2025 at BUSAMED PAARDEVLEI. (UNIVERSAL CARE)

From the moment I was admitted to the Surgical Ward and throughout the Theatre experience, I felt completely safe, Cared for and reassured. Your professionalism, Compassion and teamwork left a lasting impression on me and my loved ones.

A special thank you to Dr JL van den Berg and Dr M Nel for your medical expertise and clear communication. To Sister Belinda Swanepoel, Sister Denise Sylvester, Nurse Agnes Mayapi, Nurse D Mlandu and Nurse Vyokazi Xauka - Your warmth, attentiveness and kindness made all the difference.

To my recovery Sister, Sister Charmaine Adams, I appreciate you. Hearing your calm voice when I woke up, made all the difference in the world as I was scared how I will react when waking up.

Every member of your team played a Vital Role in making my experience a positive one and for that, I am deeply grateful.

It is clear that Busamed is not only Highly Skilled Professionals, but also genuinely compassionate.

Thank you once again for granting me this opportunity to fix my knee, the dedication and Care Busamed has shown.
I AM SUPER PROUD OF BEING ONE OF BUSAMED.

Rushda Canterbury